Though We Don’t Like These Reviews, We Have Dealt With Them Gracefully!
Rabil Ahmad CEO, Capcorp
After a few weeks of service, Code Brew Labs hasn't met the client's expectations. Since the client has a fixed budget, they haven't paid the second time because the team hasn't delivered any results yet.
Problem: Misunderstanding related to scope of work & miscommunication led to project halt.
Solution: Top management resolved the concern & the project is now close to launch.
Our contract entailed that they would provide the design for the app but they kept adding bought vectors to the design. We had to outsource the design and pay more money to another company just for the design. We haven't even been compensated for that.
Problem: Undervaluation of the project led to a misunderstanding with the client.
Solution: Leading resources helped to unravel the issue with proper evaluation & getting things done in budget.
There has been no measurable outcome and the app has not launched. There have been communication issues between internal stakeholders and the vendor team when their point of contact was replaced. See More
Problem: Timeline & communication issues annoyed our client.
Solution: Contacted by top management, the problem was resolved with new timelines that were accomplished successfully.
From my experience all positive reviews on this company must be fake. We had a simple web application to be developed. We were given a very competitive quote which we believed. Little did we know that as the project progressed the company would come back and say "this is out of scope, we need to charge more." It clearly their way to earn more and to dupe clients into signing up to their estimations.
Problem:Client was upset due to a change in the budget estimate.
Solution:Initially, it was a white-labeled solution required. But the client required customizations that were chargeable. Smoother communication resolved the concern.