The Journey From Being Not-So-Happy To Be Highly Satisfied
Rabil Ahmad CEO, Capcorp
Scope Of Work Expanded With In The Promised Budget Limit
Problem: Initially, there was a misunderstanding related to the scope of work.
Solution: The top management, including the CEO & CTO reached out to the client for a solution. The client was running on a fixed budget & timeline. So, we decided to provide the required features & functionality, without extending the budget limit.
Impact: The project is in the last phase & ready to launch in coming months.
Overcoming Communication Barriers Led To Happy Client
Problem: The client was unable to keep contact with the management.
Solution: Regular contact base was established with the client. Code Brew believes in maintaining the highest standards of transparency. And this has been highly ensured while achieving every milestone.
Impact: Keeping in touch with the client helped in accomplishment of the project seamlessly.
Aggressive Work Plan & Execution Changed The Viewpoint
Problem: The client felt a lack of motivation in the earlier stage.
Solution: Our team of managers has been working dedicatedly from the start. But later we aggressively involved the client to provide feedback at every stage of development.
Impact: Client was found to be highly impressed with our team's motivation.
Our Client Is Happy, And So Are We….
As we are approaching closer to the project completion, it feels great to have another happy client added to our list. And as stated by the client himself, the review would be turning positive at Clutch.co very soon.