How To Start A Pharmacy Delivery Service? A Brief 7-Step Entrepreneurship Guide

Food, service, and medicine are three businesses that won’t go into recession unless humans become immortal. The inception of Amazon Pharmacy is an example of one such evergreen business. It acquired the medicine delivery service PillPack for $753 million two years ago and started operating recently. Truly, these guys are selling everything under the sky, but how? Are you too keen to know how to start a pharmacy delivery service?

All sorts of delivery services, including online pharmacy delivery, have grown considerably after the pandemic. In a world where chronic conditions show an increase of 57% to 60%, the home delivery medication business is confirmed to rise with a CAGR of 18.4% in the next 10 years.

Starting an online prescription delivery service is a stepwise process, easy yet a little tricky. Let’s know how to start a pharmacy delivery service.

Building a Prescription Delivery Business From Scratch

Building a business around pharmacy delivery service is a great idea because the chances of going into a loss are zero. But blindly going into the market with just the idea isn’t going to help you prevail in the market for long. Go ahead and consider these steps before rushing to investors and asking for money to build the application.

1. Create a Business Blueprint

A business blueprint shares details about the different aspects of the plan. Some of the things to include in your business plan are:

  • Advertising
  • Marketing
  • Customers
  • Buyer Personas
  • Application Idea
  • Revenue Models

Along with these, the business blueprint must contain the business model you wish to follow.

  1. Aggregator Model – Examples are Zomato or Postmates.
  2. Inventory Model – Where you buy the medicines, store them, and then deliver them from your storage.

It should further show the company’s vision and mission; Its journey fast-forwarded to 5 or 10 years. Include the critical turning points of the business and the yearly goals. These goals will act as motivational points and measure the performance vis-a-vis your direction.

2. Idea Validation and Market Analysis

You have the idea, an online pharmacy delivery. But yours won’t be the only business running in the market or the making. A lot of other businessmen are present and running this sort of delivery service. Why will people use your application to buy medicines?

The answer lies in the idea validation and conducting a market analysis. Codebrew’s idea validation team can help you build a proof of concept that is ideal before starting any business.

The purpose of this step in how to start a pharmacy delivery service is simple—to identify the scope of your idea and understand how to grow and which markets to target. Research on the existing service providers and understand their delivery models plus ways and methods to acquire and delight the customers.

3. Tie-Up with Trustworthy Pharmaceutical Companies

Another important part of how to start a pharmacy delivery service is partnering up with medicines providers and suppliers. You are looking to build an app with a service like Uber for pharmacy delivery. Instead of tying up with individual drivers, your task will be to tie up with large pharmacies and use them to deliver medicines to your customers.

The delivery personnel will pick up the order from the pharmacy and deliver the same to the customers. The pharmacies will receive the proceeds, and you will earn a commission from the sale.

4. Registration and Licensing

The pharmacy business is a regulated domain, with almost every country having its own set of rules and regulations. While looking for answers to how to start a pharmacy delivery service, ensure to pay attention to these regulations depending on the country where you want to operate in.

Get in touch with a taxation and compliance expert to understand the nuances of running a home delivery medication business and follow the same.

5. Listing Out the Features and Functions of the Application

You need to build an application with four panels for the pharmaceutical delivery business. The four panels include:

  • Customer panel
  • Admin panel
  • Delivery panel
  • Vendor panel

Not only is it essential to build seamless connectivity between them, but you also need to identify the core features for each of these. For instance, the customer’s panel must include features like one-step login, profile creation, prescription storage, in-built prescription scanner, payment methods integration.

The vendor panel requires vendor sign up and registration, request acceptance, payment methods, add and manage store details, order management, and product management, etc. The admin panel is required for forwarding the customer’s orders to the vendors and then forwarding the request to the delivery personnel.

6. Business Marketing and Customer Acquisition

Marketing a business in the 21st Century is an easy subject. The key is to be where your customers are and address their needs rather than showcasing your abilities.

To understand how to start a pharmacy delivery service and make it successful, run marketing campaigns both online and offline. For offline methods, ask your vendors to spread the word. Word of mouth marketing is still one of the most powerful tools of persuasion.

For online methods, use social media, landing pages, email campaigning, paid campaigns, and content marketing to build an audience.

7. Create a Memorable Logo

Another important aspect essential to building an online pharmacy delivery business is logo creation. Logos grab attention and are relevant to create a strong first impression not to mention, they are the core of your brand identity.

Logos must be memorable and attractive. Your customers are expecting you to have a business logo, and it is also something that will help you differentiate yourself from your competition.


The answer to how to start a pharmacy delivery service is non-exhaustive, but this is the shorter version of everything you need to do. Besides working on these aspects, make sure to hire an efficient development team, ask them to build impressive UI, and create smooth UX while respecting the privacy concerns of the customers.

If you want to do it the easy way and take advantage of an even shorter time to market, Code Brew Labs can ideate and develop a market-fit product built with the most relevant features. Our approach will be to create an MVP first and then scale as the business starts to grow.

In a world of rising on-demand services and solutions, getting our help can enhance your business growth and provide a cost-effective and practical way to enter the market with your medicine delivery business plan. Get In Touch with us to know how we brew real success and convert ideas into admiration.

Want to see how the Pharmacy App Development Solution Works? Watch Live Demo:

March 2, 2021



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