The United Arab Emirates (UAE) is known worldwide for its rapid adoption of technology and innovation. Over the past decade, the country has transformed itself into a digital-first economy, actively pursuing smart governance as part of its UAE Vision 2031. From smart cities and AI integration to seamless digital services, the UAE is setting the standard for how governments can harness technology to better serve their people.
Table of Content
In this ambitious journey toward digital transformation, mobile applications have become an essential tool. Today, nearly every public service, from healthcare to transportation, is just a few taps away on your smartphone. This shift not only enhances efficiency but also ensures convenience, transparency, and real-time access for citizens and residents.
Government mobile apps in the UAE have become the go-to solution for streamlining services that once required long queues, physical paperwork, and time-consuming visits to government offices. Now, whether it’s renewing a visa, paying a traffic fine, or filing an official complaint, it can all be done in minutes through a mobile interface.
These apps eliminate barriers between government institutions and the public. They also offer multilingual support, real-time updates, and secure authentication systems, making them not only accessible but also trustworthy.
One of the most impactful and widely used government apps in the country is the MOHRE UAE App, developed by the Ministry of Human Resources and Emiratisation. Designed to serve both employees and employers, the app functions as a central hub for labor and employment-related services.
Whether you’re a business owner looking to renew work permits or an employee checking your labor contract, the MOHRE app makes it effortless, fast, and reliable.
The MOHRE UAE App is a mobile application that brings the services of the Ministry of Human Resources and Emiratisation directly to users’ smartphones. It allows individuals and companies to manage employment documentation, submit applications, resolve labor disputes, and access a wide range of essential services, all from one convenient platform.
It’s a great example of how smart technology can support both governance and the business ecosystem by:
Understanding the diversity of its user base, the MOHRE app is available on iOS, Android, and as a web portal, ensuring it is accessible to everyone, regardless of device or digital literacy level.
From the moment you log in, the app presents a simple, user-friendly interface, allowing users to navigate services efficiently. Features like UAE Pass integration and push notifications help users stay informed and secure.
With the rising demand for digital-first experiences, 2025 is the perfect time for startups, private companies, and even government bodies in other countries to consider developing apps inspired by MOHRE’s model.
Creating a labor-management or HR services app can:
In a region where innovation is highly encouraged and the government leads by example, building apps like MOHRE is not just relevant, it’s essential for future-ready service delivery.
The MOHRE UAE App is a cornerstone in the UAE’s digital transformation journey. Developed and maintained by the Ministry of Human Resources and Emiratisation (MOHRE), the app aims to simplify and centralize all labor-related processes for the UAE’s vibrant and diverse workforce.
At its core, the app is built to provide streamlined labor, employment, and visa-related services to three main user groups:
Its purpose is to eliminate unnecessary paperwork and in-person appointments by bringing everything into one mobile ecosystem that is fast, secure, and easy to use.
The UAE is home to a highly multicultural population, with millions of expatriates from across the globe. To serve this diverse community, the MOHRE app offers multilingual support, including:
This multilingual approach enhances inclusivity and ensures that everyone can access critical employment services without language barriers.
User Role |
Primary Services |
Employee |
View contract, salary certificate, complaint submission, visa info |
Employer |
Renew work permits, pay service fees, manage employee data |
Domestic Worker |
Job tracking, application updates, legal rights information |
Job Seeker |
Job listings, filtered search, submit applications |
Every feature is designed with user convenience in mind, ensuring that individuals from various backgrounds can benefit equally.
The launch and continual enhancement of the MOHRE UAE App align closely with the broader objectives of UAE Vision 2031, which emphasizes:
MOHRE’s digital presence serves as a blueprint for other government departments looking to automate and digitize citizen services.
One of the most powerful aspects of the MOHRE app is its integration with other UAE-wide digital services, including:
This interconnected framework provides users with a frictionless experience and ensures all services are compliant with national standards.
The success of the MOHRE UAE App is not accidental. It is the result of deliberate planning, strategic alignment with national goals, and a clear understanding of user needs in a rapidly evolving digital environment. Several key factors have contributed to its widespread adoption and high user satisfaction.
The UAE government has long recognized the power of mobile technology in enhancing public service delivery. Through initiatives like Smart Dubai and the broader UAE Vision 2031, there has been a strong push to digitize and centralize services. The MOHRE app is a direct product of this vision. It embodies the government’s commitment to ensuring that labor and employment-related services are just a few taps away for every resident and employer in the country.
By prioritizing mobile solutions, the Ministry of Human Resources and Emiratisation positioned the app as the default channel for labor services. This focus has driven both awareness and usage, especially among the UAE’s tech-savvy population.
With one of the highest smartphone adoption rates globally, the UAE provides an ideal environment for mobile application usage. Residents from all walks of life rely on their mobile devices for communication, payments, navigation, and increasingly, for government services.
The MOHRE app takes full advantage of this digital readiness. It provides a responsive, reliable platform that caters to a wide user base, from laborers in the field to executives in office towers. The fact that it is available on both iOS and Android ensures inclusivity and easy access for all users.
Unlike traditional service centers, the MOHRE app doesn’t close at the end of the day. Users can access services at any time, from anywhere. This has made a significant difference, especially for shift workers, small business owners, and companies with dynamic HR needs.
From checking contract details late at night to submitting urgent work permit requests over the weekend, the flexibility offered by the app has eliminated time constraints and improved the overall user experience.
Labor services often involve the handling of personal and sensitive information, including employment contracts, passport details, salary records, and legal documents. The app’s success is closely tied to how seriously it treats data security.
With secure login systems like UAE Pass, biometric authentication, and encrypted data transmission, the app ensures that users can trust the platform with their most sensitive information. Additionally, by allowing employees to access their own labor contracts directly, the app helps promote transparency and reduce disputes.
Before the app, many of MOHRE’s services required physical paperwork, in-person visits, and multiple approvals. This was not only time-consuming but also prone to errors and delays.
The MOHRE app has successfully digitized a wide range of previously offline processes, such as filing complaints, renewing work permits, and generating salary certificates. These services are now managed entirely through a digital workflow that minimizes bureaucracy and enhances speed.
As more users adopt the mobile platform, MOHRE has been able to reduce its dependency on traditional service centers. This has led to shorter queues, faster in-person service for complex cases, and more efficient resource allocation.
At the same time, the app acts as a self-service tool for thousands of users daily, creating a more balanced and scalable public service model.
The MOHRE UAE App stands out for its ability to serve a diverse group of users, each with different needs, responsibilities, and levels of digital literacy. Its features are designed to simplify complex labor-related processes and deliver essential services efficiently.
Below is an overview of the app’s key features, organized by user type.
The app empowers employees to manage their employment information without relying on their employer for access.
View Labor Contracts
Users can view their official labor contracts in real time, including salary details, job titles, employment dates, and contract terms.
Apply for Work Permit Renewals
Employees can initiate renewals of their work permits directly through the app, streamlining what was once a manual process.
Lodge Complaints
If workers face unfair treatment or contract violations, they can file formal complaints through the app. These are directed to MOHRE’s dispute resolution systems.
Request Salary Certificates
The app allows employees to request salary certificates instantly. These can be used for banking, visa, or internal HR purposes.
For businesses operating in the UAE, the app simplifies labor administration and regulatory compliance.
Manage Employee Contracts
Employers can view, update, and submit new contracts for their workforce. This ensures all agreements are filed correctly with MOHRE.
Apply for or Renew Work Permits
The app allows batch or individual applications for new work permits or renewals, reducing the need for in-person visits to MOHRE branches.
Track Labor Card and Visa Status
Employers can monitor the progress of labor cards and visa applications, making it easier to manage staffing needs and compliance deadlines.
Payment of Service Fees Online
All required payments for services like permit applications, document processing, or renewals can be handled securely through the app.
The app also serves as a safe, government-verified portal for job seekers in the UAE labor market.
Job Listings
Users can browse open job positions that are approved by the government, helping to reduce exposure to fraudulent listings.
Apply for Jobs via Official Channels
Job seekers can apply to verified companies, ensuring that applications are processed legally and transparently.
Search and Filter Tools
The app includes intuitive filtering options, allowing users to search by profession, experience level, or sector.
Multilingual Interface
To serve its international user base, the app supports multiple languages, including Arabic, English, Urdu, and more. This improves accessibility and usability for non-native speakers.
Secure Login Options
The app supports UAE Pass and biometric login methods, offering a high level of security and convenience.
Real-Time Notifications
Users receive updates on application statuses, service renewals, contract approvals, and other important developments through instant notifications.
Integrated Feedback and Complaint Mechanism
Users can submit feedback or escalate unresolved issues, helping the Ministry track performance and continuously improve the system.
Since its launch, the MOHRE UAE App has become a cornerstone of the country’s digital labor services. Its real-world impact is supported not just by user convenience but by tangible metrics that reflect wide adoption, service improvements, and operational efficiency.
The MOHRE app has been downloaded over 1 million times on the Google Play Store alone, with a similar performance on the Apple App Store. These figures represent a strong penetration rate in a country with a population of roughly 10 million, many of whom are employees and employers in the private sector.
With an average rating of 4.3+ stars on Android and 4.5+ stars on iOS, the app has earned largely positive feedback. Users praise its ease of use, multilingual support, and quick access to essential services like contract management and permit renewals. Common concerns reported in earlier versions, such as login issues or language toggles, have been gradually addressed through updates.
According to regional digital service reports, the MOHRE app maintains a high engagement rate with hundreds of thousands of active users each month. The regular use of services such as viewing labor contracts, lodging complaints, or applying for work permits indicates that the app isn’t just downloaded—it’s actively integrated into the daily routines of users.
Since the app’s adoption, foot traffic to physical MOHRE service centers has declined significantly. Many services that once required in-person visits can now be completed online, leading to faster service for those who still need physical support and freeing up government resources for more complex case handling.
The app maintains an uptime of over 99.9%, supported by high-availability hosting environments. Combined with automated ticketing systems and integrated feedback channels, the app has helped MOHRE deliver faster response times and better service resolution.
The MOHRE app plays a vital role in the UAE’s goal to become a global leader in digital governance. It aligns with initiatives such as UAE Vision 2031, which emphasize data-driven governance, digital-first public services, and citizen empowerment through technology.
Developing an application as advanced and impactful as the MOHRE UAE App requires careful planning, a deep understanding of labor and legal frameworks, and a solid technical foundation. Below is a detailed step-by-step guide for entrepreneurs, startups, or government bodies looking to develop a similar app in 2025.
Before development begins, it’s essential to study both local and international solutions in the legal tech and labor services space. Analyze platforms like Saudi Arabia’s Qiwa, Bahrain’s LMRA app, and private HR tools like Zenefits or Deel. Identify their service offerings, user journeys, and integration models.
You should also evaluate existing APIs and frameworks provided by government authorities. Understanding the legal and compliance structure in your region, especially around employment law and data privacy, is critical.
Clarify exactly who will use your app and what problems it will solve. In a labor services platform, common user types include:
For each role, map out user journeys: What are their goals? What services must be accessible? What security permissions are required?
Design must go beyond visuals—it must reflect regional usability habits and accessibility expectations.
Conduct usability testing with real users from different cultural and occupational backgrounds, particularly those in low-income labor segments who may have less technical experience.
The right technology choices can dramatically impact your app’s scalability, security, and performance.
Frontend Development
Backend Development
Database
APIs & Integrations
Hosting
Labor apps deal with personal identification, legal contracts, and payment data. Build your app with a security-first architecture:
Consult with local legal advisors to ensure all workflows adhere to government regulations and labor laws.
Integration with public service APIs adds credibility and functionality. Where possible, partner directly with government bodies.
Key integrations may include:
If building for a different country, identify that region’s equivalents and pursue integration agreements early in the planning stage.
Multilingual support is essential in labor apps, especially in regions with large expat populations.
Include support for at least:
Ensure content is not just translated, but localized to match cultural nuances, legal phrasing, and tone of communication.
Testing should not be treated as a one-time phase. It must be comprehensive and continuous.
Types of testing to conduct:
Test on multiple devices and in multiple languages to ensure reliability across all user segments.
Once the app is production-ready, follow best practices for a successful rollout:
Post-launch, your responsibility is far from over. A successful labor services app must be continuously monitored, updated, and improved.
Building a mobile app like MOHRE requires more than technical skill — it demands a deep understanding of legal systems, cultural diversity, and user needs. But with the right strategy and execution, it’s possible to create a platform that empowers users, simplifies government processes, and becomes a cornerstone of digital transformation in any country or region.
The cost to develop a mobile app similar to the Mohre UAE App ranges from AED 20,000 to AED 500,000 or more, depending on the scope, functionality, and development strategy.
This variation depends on several key factors, such as the number of user roles, the complexity of government integrations, multilingual support, and the level of automation or AI. Whether the development is managed in-house, by a local agency, or through an offshore partner also impacts the final investment.
Several factors contribute to the overall cost:
In short, the cost of building a Mohre-style app is a direct function of its ambition. For those planning a similar initiative, working with an experienced mobile app development company in UAE ensures a better return on investment and long-term success.
In an era where digital convenience is no longer optional, apps like the Mohre UAE App represent the future of efficient, citizen-centric governance. From offering 24/7 access to labor services to reducing queues at service centers, such apps play a transformative role in how residents and businesses interact with public institutions.
What makes a mobile solution like Mohre successful isn’t just its feature set—it’s the attention to user experience, multilingual accessibility, robust security, and seamless integration with national platforms like UAE Pass. As e-governance continues to rise in 2025 and beyond, businesses and government bodies across the UAE are recognizing the value of mobile-first platforms in streamlining HR, legal, and administrative services.
If you’re looking to develop a secure, scalable, and regulatory-compliant labor or HR service app, now is the time. Consult a trusted UAE-based app development partner with experience in enterprise-grade and government-aligned applications to bring your vision to life.
The Mohre UAE App is an official mobile application launched by the Ministry of Human Resources and Emiratisation (MOHRE). It provides digital access to labor-related services such as contract viewing, work permit applications, complaints, job listings, and employer-employee service management.
Yes, the app adheres to government-mandated data protection standards. It offers features like biometric login (Face ID, UAE Pass), encrypted communications, and secure API integrations to ensure user data remains protected and private.
Absolutely. While Mohre is a government-backed app, similar platforms can be built for private sector HR, labor law services, legal consulting, and more, tailored for internal business use or as a public-facing platform.
Timelines vary based on complexity and features, but typically range from 4 to 9 months. This includes planning, design, development, testing, and deployment stages, especially if UAE Pass and multilingual support are involved.
While not strictly mandatory for private apps, integrating with UAE Pass is highly recommended when building apps that deal with identity verification or require government data syncing. It enhances security and user trust.
Yes. AI can power smart chatbots, automate document verification, provide predictive insights, and offer personalized recommendations, enhancing both operational efficiency and user experience.