Yummy: The First & Most Downloaded Food Delivery App Of The Region

Started with an idea to make food ordering & delivery quick and efficient, Yummy is now a recognized food delivery app in Venezuela. Brining several local, national & international food brands under one platform, it has been able to establish a strong online presence in the region in very less time.

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Yummy Wanted To Serve Deliciousness At Doorstep

Code Brew Made It Possible By Providing Them
An Advanced Tech Suite To Launch Their Online
Marketplace For Food Delivery

Ordering Food Made Easier

Challenge:Yummy wanted to give their customers a simplified yet advanced ordering process

Solution:Code Brew created a branded ordering app & website for their customers. Customers could search, order, schedule, pay & do much more online with several advanced features.

Impact:An increase of 57% in the total number of orders was observed over the first month.

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Ensuring On-Time Food Delivery

Challenge: Yummy wanted to serve their customers with time-efficient deliveries

Solution:We offered them a powerful delivery management software & driver app. They could now assign orders, track their drivers & provide their drivers with optimized routes. Also, the delivery agents received visual & sound notifications in real-time, every time an order was assigned.

Impact:Yummy was able to improve delivery efficiency & cut down on the delivery costs by 63%

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Simplified Restaurant & Catalogue Management

Challenge:Managing a large number of restaurants & offerings on one platform was turning difficult

Solution:With a powerful dashboard, Yummy was able to add/edit/manage all the restaurants from one place. It was then an easy task to manage catalogue, opening & closing hours, rating & reviews, payments, and lot more.

Impact:In just two months after its launch, the ROI for Yummy escalated to 3X.

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Seamless Management & Powerful Analytics

Challenge: For Yummy it was quite daunting to manage orders, drivers, customers & more, altogether.

Solution:To ease out the same, Code Brew created an interactive panel to manage all the customers, orders, delivery partners, etc. from a single window. Also they were offered advance analytics which helped them monitor important number like total orders, cancelled orders, & more.

Impact:With real-time insights and sales report, they were able to identify better growth opportunities.

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Attracting More Customers With Localization & Offers

Challenge:Being the first food delivery marketplace in Venezuela, Yummy wanted to engage more customers

Solution: To build a strong reputation and attract more customers in the region, we created a multi-lingual food marketplace. The app is accessible in different languages including Spanish, English & few more. Moreover, with the help of promotions feature Yummy was able to bring in more customers, offering discounts, promo codes, etc.

Impact:This helped Yummy increasing their customer base by 23%.

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Easy Online Payment & Tracking

Challenge:Yummy wanted a powerful solution to collect & track all online payments

Solution:Code Brew integrated multiple gateways like Paypal, Stripe, Zelle, etc. to give their customers the flexibility to make payment through wallets & cards. Yummy along their deliver agents and partner restaurants were able to track their daily, weekly & monthly earnings.

Impact:Multiple payment options improved customer satisfaction & the number of online transactions by 37%.

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Creating Finest Experience Through Live Chat & Tracking

Challenge:Yummy it was highly important to give their customer the finest experience for food ordering

Solution:To enhance the customer experience, it was important to have real interactions. We made this possible with in-app chat, which allowed customers to connect with drivers, restaurants & Yummy. Customers were sent proper ETAs for their deliveries & they could track agents in real-time from their app.

Impact:Yummy could resolve queries more efficiently, which helped reduce the number of cancelled order by 29%

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Tasting Success Becomes Easier With Code Brew

Code Brew empowered Yummy with a complete technology suite to launch their food marketplace. Our experience of 6+ years in the industry, helped us fulfilling every requirement to build a successful online food business

While there is a long way to go, so far with our tech solution Yummy has observed;

  • 64%

    Increase in number of total orders

  • 10X

    Boost in delivery efficiency

  • 72%

    Increase in number of new customers

  • 5X

    Boost overall sales & ROI

  • 84%

    Improve customer satisfaction & engagement

Yummy Wanted To Serve Deliciousness At Doorstep

Code Brew Made It Possible By Providing Them
An Advanced Tech Suite To Launch Their Online
Marketplace For Food Delivery

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